Privacy Policy
Welcome to Journey With Crystal ("we", "our", and "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, https://journeywithcrystal.com/ (the "Site"), or use our services.
Information We Collect
Personal Information
When you visit our Site or use our services, we may collect the following types of personal information:
Contact Information: Name, email address, phone number.
Address Information: Billing and shipping addresses.
Payment Information: Credit card numbers, billing addresses, and other payment-related information.
Account Information: Username, password, and other registration information.
Non-Personal Information
We also collect non-personal information that does not identify you directly. This includes:
Usage Data: Information about how you use our Site, such as pages visited, time spent on the Site, and navigation patterns.
Technical Data: Information about your device and internet connection, such as IP address, browser type, operating system, and device identifiers.
How We Use Your Information
We use the information we collect for various purposes, including:
To Provide Services: To process and fulfill your orders, manage your account, and provide customer support.
To Improve Our Site: To analyze and improve the performance and content of our Site, and to customize your experience.
To Communicate: To send you updates, newsletters, marketing materials, and other information related to our services.
To Protect: To monitor and ensure the security of our Site and services, and to detect and prevent fraudulent or illegal activities.
To Comply: To comply with legal obligations and protect our legal rights.
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers: We may share your information with third-party service providers who help us operate our Site and provide our services, such as payment processors, shipping companies, and marketing agencies.
Legal Requirements: We may disclose your information if required to do so by law, or if we believe that such action is necessary to comply with legal obligations, protect our rights, or investigate fraud or security issues.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred to the acquiring entity.
Your Rights and Choices
You have certain rights regarding your personal information, including:
Access: You can request a copy of the personal information we hold about you.
Correction: You can request that we correct or update your personal information.
Deletion: You can request that we delete your personal information, subject to certain legal obligations.
Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free. Please take special care in deciding what information you send to us via email.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities on our Site. Cookies are small text files that are stored on your device when you visit a website. They help us improve our Site and deliver a better, more personalized experience.
Types of Cookies We Use
Essential Cookies: These cookies are necessary for the operation of our Site and enable you to use its features.
Performance Cookies: These cookies collect information about how you use our Site, such as which pages you visit most often.
Functional Cookies: These cookies allow our Site to remember choices you make, such as your language or region.
Targeting Cookies: These cookies track your browsing habits to deliver personalized advertising.
Managing Cookies
You can manage your cookie preferences through your browser settings. However, if you disable cookies, some features of our Site may not function properly.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the effective date at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: contact@journeywithcrystal.com
Phone: +91-9019168755, +91-9019170375
Address: G-1035, 2nd Floor, Sushant Lok II, Sector- 57, Gurgaon- 122003
Thank you for trusting Journey With Crystal with your personal information. Your privacy is important to us, and we are committed to protecting it.